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Customer Reviews
CINDERELLA'S FLORIST
Local San Juan, PR florist
Average Customer Rating: 4.4 of 5 stars. (31 reviews)
Date: Aug 28, 2019
Name:

State/Province: NL

Great service!!
Date: May 11, 2019
Name:

State/Province: NY

My Mom loved the flowers. Happy from NYC. Thank you & great service
Ar Septra's Reply:
Date: May 11, 2019, 7:32 pm

Thank you for the opportunity to make Mom Happy. Happy Mother’s Day !
Date: May 01, 2019
Name:

State/Province: TX

Muy satisfecho, ordené online, fue rápido y muy fácil. De seguro que los utilizaría nuevamente. Muchas gracias.
Date: Apr 15, 2019
Name:

State/Province: NY

Very professional. Beautiful arrangement with fresh flowers that arrived a time I was very pleased with the product and the service. Recommend 100%
Date: Apr 15, 2019
Name:

State/Province: NY

Very professional. Beautiful arrangement with fresh flowers that arrived a time I was very pleased with the product and the service. Recommend 100% Después de buscar varios lugares escogí este y la verdad quede muy impresionado con el servicio y la persona que lo recibo también gracias por todo
Date: Apr 11, 2019
Name:

State/Province: FL

Excellent! Was very happy with the arrangement sent. Thank you. Will recommend
Date: Apr 09, 2019
Name:

State/Province: PR

Impresionante!! Esto es servicio al cliente!!! Al no estar muy conforme con mi primera orden, la misma dueña me llamo y ella misma me trajo un nuevo arreglo espectacular!! Eso es servicio!! Me tienen como cliente!! Gracias Milly por tu amabilidad!!!
Ar Septra's Reply:
Date: Apr 09, 2019, 4:36 pm

En Cinderella’s estamos a sus órdenes.
Date: Apr 08, 2019
Name:

State/Province: PR

El servicio de entrega estuvo excelente! Pero lamentablemente las flores duraron solo dos días!! Entregaron viernes y el domingo las tuve q botar. Las flores de Walmart me han durado hasta una semana! Por el precio q pague no valió la pena. Deben mejorar la calidad de las flores.
Ar Septra's Reply:
Date: Apr 09, 2019, 7:21 am

Buenos días Señor Linero, muy lamentable leer su experiencia, nuestros distribuidores nos proveen flores frescas, deseamos saber más detalles para poder entender el comportamiento irregular. Estaremos llamándole durante la mañana de hoy para recibir más detalles.
Date: Mar 11, 2019
Name:

State/Province: PR

Muy buen servicio y muy eficientes en momentos de presión A+
Ar Septra's Reply:
Date: Mar 12, 2019, 12:10 pm

En Cinderellas queremos ofrecer soluciones incluso en tiempos de mucho estres. Gracias por su confianza, estamos a sus ordenes. ( At Cinderellas we want to provide you with solutions even in times of great stress. Thank you for your trust. )
Date: Feb 28, 2019
Name:

State/Province: PR

Quite frankly, my wife was very unimpressed by the flowers. My first time using Cinderella, and not a very good experience.
Ar Sptra's Reply:
Date: Mar 13, 2019, 7:29 am

The Service offered was the one requested fallowing rework guidances. We apologize for the inconvenience this selection requested courses little impresión to your love one. Please contact us so we can hear about your experience and improve our service.
Date: Feb 28, 2019
Name:

State/Province: PR

excellent
Ar Septra's Reply:
Date: Mar 12, 2019, 12:02 pm

We are Committed to providing the best. Thank you Mr. Velasco.
Date: Feb 17, 2019
Name:

State/Province: PR

Bellas!
ArSeptra's Reply:
Date: Feb 17, 2019, 3:29 pm

Nos alegra mucho que le gustara. Acá en Cinderella’s estamos a sus órdenes.
Date: Nov 08, 2018
Name:

State/Province: PR

Great service but they did not deliver the same item I purchase
ArSeptra's Reply:
Date: Nov 23, 2018, 1:07 pm

It is our goal to offer an excellence service using fresh cut flowers available in PR by growers accordingly to seasonal harvests. Amme, glad you receive a great service fulfilling the request with equal quality substitution. We appreciate your business please fill free to contacting us personally at Cinderellas we are at your service.
Date: Oct 30, 2018
Name:

State/Province: VA

El arreglo floral fue hermoso y se lo entregaron a nuestra mamá en el día que pedimos fuera la entrega. Fué la primera vez que utilizamos esta Floristeria, la orden fue a través de la página en el internet. Si, seguiremos utilizando los servicios. Gracias
ArSeptra's Reply:
Date: Nov 05, 2018, 12:29 pm

Saludos Dr Figueroa, sus palabras nos anima a continuar ofreciendo el mejor servicio. Estamos honrados en servirle una próxima oportunidad a su orden.
Date: Oct 28, 2018
Name:

State/Province: PR

Bello bello!
ArSeptra's Reply:
Date: Oct 28, 2018, 7:58 pm

Saludos Nitza, Nos complace que le haya gustado el diseño. Aquí en Cinderellas estamos a sus órdenes.
Date: Oct 19, 2018
Name:

State/Province: NY

Amazing!!!!!! I will be only using them in the future!
Ar Septra's Reply:
Date: Oct 19, 2018, 1:15 pm

Offering Reliable and consistent service is Cinderella's Flower Shop goal. Thank you giving us such privilege.
Date: Sep 29, 2018
Name:

State/Province: OH

Beautiful flowers, on time delivery at a reasonable price. Cinderella's Florist is my go to for sending my grandmother flowers for every occasion!
Ar Septra's Reply:
Date: Oct 01, 2018, 5:04 pm

On behalf us all of us at Cinderellás , I would like to thank you for sharing this lovely review! We are thrilled you like the floral item. We will be sharing your feedback amongst our team. Looking forward to feature Bussiness and please come visit us. Respectfully, Ar Septra.
Date: Sep 14, 2018
Name:

State/Province: NY

The process was easy and flowers was beautiful setup, delivered on the date expected, will order again
Ar Septra's Reply:
Date: Sep 14, 2018, 1:13 pm

Good afternoon Edwin. So happy you like it, looking forward to future serve your floral needs. Thank you.
Date: Sep 11, 2018
Name:

State/Province: NJ

The arrangement that was delivered looked like the arrangement on the website. It was beautiful and the recipient was thrilled. Thank you!
Ar Septra's Reply:
Date: Sep 11, 2018, 8:18 pm

Thank you Isabel we are pleased.
Date: Aug 24, 2018
Name:

State/Province: PA

The best of best , great service
Aracelis's Reply:
Date: Aug 29, 2018, 4:22 pm

Thank you for leaving us this lovely review, The team here at Cinderella’s are honored. Thank you .
Date: Aug 12, 2018
Name:

State/Province: PR

The flowers were beautiful. Me encantaron! Gracias!
Ar Sep's Reply:
Date: Sep 01, 2018, 8:02 am

Felices de haberle servido con esmero. En Cinderella’s estamos a sus órdenes.
Date: Aug 08, 2018
Name:

State/Province: WI

The arrangement was even more beautiful than the pictures and my mom loved it. My brother also bought an arrangement from them and they were gorgeous!
Ar Septra's Reply:
Date: Sep 14, 2018, 1:18 pm

We are pleased to serve you, thank you for the opportunity. Cinderella’s family.
Date: Jul 25, 2018
Name:

State/Province: WI

I loved that there was the option for a live plant arrangement. The arraignment was even more beautiful than the online picture and my mom loved it!
Ar Septra's Reply:
Date: Sep 14, 2018, 1:24 pm

We have available seasonal Plants and miniature landscaping. We are glad to know that your mother likes the surprise. Here in Cinderella’s Flower Shop at your order. Thank you !
Date: Jun 29, 2018
Name:

State/Province: FL

Great service! Loved everything, the bouquet was beautiful and it was perfect. I will continue to use Cinderella’s Florist, love it!
Ar Septra's Reply:
Date: Jul 06, 2018, 10:51 am

We hope you enjoy our floral item, looking forward to do so. We are here to help you.
Date: Jun 19, 2018
Name:

State/Province: PR

Excellent! Fast shipping and the flowers were as described at the web!
Ar Septra's Reply:
Date: Jul 06, 2018, 10:54 am

Israel, we are pleased to serve you. Thank you.
Date: May 29, 2018
Name:

State/Province: GA

Excellent! I was informed that the flowers arrived as instructed with the personalized message, and they were beautiful.
Ar Septra's Reply:
Date: May 29, 2018, 9:43 pm

Thank you ! We appreciate your kindness.
Date: May 15, 2018
Name:

State/Province: FL

It is great to know I can order fresh bouquets for my mother on special occasions. She loved your flowers. Thank you. :)
Ar Septra's Reply:
Date: May 29, 2018, 9:56 pm

Dear Debbie, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to help you with your floral needs. Thank you, once again, for your kind words.
Date: May 10, 2018
Name:

State/Province: PR

Beautiful bouquet!!! Service and customer oriented. Total satisfaction!
Ar Septra's Reply:
Date: May 11, 2018, 4:41 pm

Thank you Iliana, its our pleasure to serve your floral needs. Flowers is our passion,Thanks once again. Best Regards, Ar Septra.
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CINDERELLA'S FLORIST
500 Munoz Rivera Avenue Suite 26
San Juan, PR. 00918
Local: (787) 759-8065

All prices shown in US dollars

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